How long will it take for my order to arrive?

Delivery times to metropolitan areas in NSW, VIC, QLD, and SA typically range from 1 to 3 business days after the item has been shipped. For other states and areas outside metropolitan regions, delivery usually takes around 3 to 7 business days.

How long does it take for my order to be dispatched?

All Orders are usually dispatched within 1-2 business days if the ordered item is in stock. If one of the items which you have ordered is out of stock, we will notify you with an eta of when the item will be back in stock.

Yes, we do offer price matching. However, we only price match if our competitor has the item in stock and their website displays the correct Recommended Retail Price (RRP) alongside the discounted price. Please note, we reserve the right to decline price matching if the product is used or priced below our cost price.

Do you accept pick up?

We do accept pick-up if the item is in stock in the same state as the buyer, and if our supplier permits pick-up from their warehouse. Please email us the product model number along with your location, and we will confirm the availability of pick-up in your state.

How do I put in a warranty request?

You can reach us either by email or phone, and we will be happy to assist you in initiating a service or warranty request with our supplier. Alternatively, warranty details are typically found in the user manual of the purchased item.

What payment options do you take?

We accept VISA, Mastercard, Bank deposit, American Express, Paypal and SilverChef (Equipment finance). A surcharge of 1.8% is applicable to all card payments.

What time will my delivery arrive?

Unfortunately we cannot give an exact time for deliveries. All deliveries will be usually done within standard business hours (9am-5pm) Monday – Friday.

When do I pay for my order?

Once you have placed your order online, we will contact you within 24 hours to confirm stock availability and a shipping price. Once you have accepted the quote, we will send you an invoice with all our payment options. SilverChef Rent-Try-Buy orders are processed through SilverChef and requires a bond payment to SilverChef and rental documents signed before we can dispatch the order.

What will void my warranty?

Warranty typically becomes void under conditions such as misuse, irregular cleaning, operation in an incorrect environment as specified in the user manual, or if the item has been modified or damaged while in your possession. We advise reviewing the user manual accompanying the item for a comprehensive understanding of all warranty terms and conditions.

Collection: Products

Quality catering equipment made simple

Stellar Catering Equipment makes it easy to find the kitchen cooking equipment you need to keep your business running smoothly. Whether you’re managing a café, restaurant, or catering business, we’ve got a wide range of reliable, high-quality products to suit your needs.

With competitive online pricing and over 18 years of experience, we know how to support your success. Shop our collection today and discover why many businesses trust us to keep their kitchens thriving.

The Stellar difference

We are dedicated to being a reliable supplier of commercial restaurant equipment for our clients, offering a comprehensive approach beyond simply supplying equipment. Here's how we stand out:

Price match guarantee: We strive to offer the most competitive pricing in the market. Found a better price somewhere else? We'll match it!<
Flexible financing: With our SilverChef Rent-Try-Buy program, you can test the equipment in your business before committing to a purchase. If you buy within 12 months, 75% net of your rental payments will be credited toward the purchase price, giving you an affordable and risk-free way to invest in your kitchen’s success.
Efficient order fulfilment: We understand the importance of timely delivery. That’s why we dispatch in-stock items within one to two business days. Whether in a metropolitan area or a regional town, we ensure your equipment arrives quickly and securely.
Dedicated customer support: Our knowledgeable and friendly team is always available to assist you with any questions or concerns, from product selection to warranty inquiries.

Let’s get your kitchen set up

Browse our curated selection of commercial restaurant equipment featuring the latest innovations in kitchen technology. From essential kitchen cooking equipment like fryers and ovens to refrigeration solutions and food preparation tools, we offer everything you need to optimise your culinary operations.

Contact us today to discuss your equipment needs or to learn more about how Stellar Catering Equipment can help enhance your business.