How long will it take for my order to arrive?

Delivery times to metropolitan areas in NSW, VIC, QLD, and SA typically range from 1 to 3 business days after the item has been shipped. For other states and areas outside metropolitan regions, delivery usually takes around 3 to 7 business days.

How long does it take for my order to be dispatched?

All Orders are usually dispatched within 1-2 business days if the ordered item is in stock. If one of the items which you have ordered is out of stock, we will notify you with an eta of when the item will be back in stock.

Yes, we do offer price matching. However, we only price match if our competitor has the item in stock and their website displays the correct Recommended Retail Price (RRP) alongside the discounted price. Please note, we reserve the right to decline price matching if the product is used or priced below our cost price.

Do you accept pick up?

We do accept pick-up if the item is in stock in the same state as the buyer, and if our supplier permits pick-up from their warehouse. Please email us the product model number along with your location, and we will confirm the availability of pick-up in your state.

How do I put in a warranty request?

You can reach us either by email or phone, and we will be happy to assist you in initiating a service or warranty request with our supplier. Alternatively, warranty details are typically found in the user manual of the purchased item.

What payment options do you take?

We accept VISA, Mastercard, Bank deposit, American Express, Paypal and SilverChef (Equipment finance). A surcharge of 1.8% is applicable to all card payments.

What time will my delivery arrive?

Unfortunately we cannot give an exact time for deliveries. All deliveries will be usually done within standard business hours (9am-5pm) Monday – Friday.

When do I pay for my order?

Once you have placed your order online, we will contact you within 24 hours to confirm stock availability and a shipping price. Once you have accepted the quote, we will send you an invoice with all our payment options. SilverChef Rent-Try-Buy orders are processed through SilverChef and requires a bond payment to SilverChef and rental documents signed before we can dispatch the order.

What will void my warranty?

Warranty typically becomes void under conditions such as misuse, irregular cleaning, operation in an incorrect environment as specified in the user manual, or if the item has been modified or damaged while in your possession. We advise reviewing the user manual accompanying the item for a comprehensive understanding of all warranty terms and conditions.

Shop Jantex and More at Stellar Catering Equipment

Spare LDPE Refillable Bottle - 1Ltr with Rubber Tube AJ847

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Spare LDPE Refillable Bottle - 1Ltr with Rubber Tube AJ847

Vendor:
Jantex

Regular price $5.72 + GST

Regular price ~~$6.50 + GST~~ Sale price $5.72 + GST
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Jantex Kentucky Mop Bucket Blue DL913

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Jantex Kentucky Mop Bucket Blue DL913

Vendor:
Jantex

Regular price $57.99 + GST

Regular price ~~$65.90 + GST~~ Sale price $57.99 + GST
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Jantex Liquid Hand Sanitiser and Soap Dispenser 1Ltr FK385

Sale

Jantex Liquid Hand Sanitiser and Soap Dispenser 1Ltr FK385

Vendor:
Jantex

Regular price $38.63 + GST

Regular price ~~$43.90 + GST~~ Sale price $38.63 + GST
Unit price per

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Jantex Stainless Steel Window Wiper 355mm CC938

Sale

Jantex Stainless Steel Window Wiper 355mm CC938

Vendor:
Jantex

Regular price $9.59 + GST

Regular price ~~$10.90 + GST~~ Sale price $9.59 + GST
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Conical Wringer Green AB402

Sale

Conical Wringer Green AB402

Vendor:
Jantex

Regular price $9.59 + GST

Regular price ~~$10.90 + GST~~ Sale price $9.59 + GST
Unit price per

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Jantex Green Bucket with Handle AB401

Sale

Jantex Green Bucket with Handle AB401

Vendor:
Jantex

Regular price $24.11 + GST

Regular price ~~$27.40 + GST~~ Sale price $24.11 + GST
Unit price per

Sale
Jantex Yellow Bucket with Handle AB398

Sale

Jantex Yellow Bucket with Handle AB398

Vendor:
Jantex

Regular price $24.11 + GST

Regular price ~~$27.40 + GST~~ Sale price $24.11 + GST
Unit price per

Sale
Jantex Red Bucket with Handle AB395

Sale

Jantex Red Bucket with Handle AB395

Vendor:
Jantex

Regular price $24.11 + GST

Regular price ~~$27.40 + GST~~ Sale price $24.11 + GST
Unit price per

Sale
Jantex Automatic Stainless Steel Hand Dryer 2500W GD847-A

Sale

Jantex Automatic Stainless Steel Hand Dryer 2500W GD847-A

Vendor:
Jantex

Regular price $290.31 + GST

Regular price ~~$329.90 + GST~~ Sale price $290.31 + GST
Unit price per

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Jantex Kentucky Mop Bucket Yellow F951

Sale

Jantex Kentucky Mop Bucket Yellow F951

Vendor:
Jantex

Regular price $57.99 + GST

Regular price ~~$65.90 + GST~~ Sale price $57.99 + GST
Unit price per

Sale
Jantex Dual Bucket Mop Wringer with Frame M880

Sale

Jantex Dual Bucket Mop Wringer with Frame M880

Vendor:
Jantex

Regular price $101.11 + GST

Regular price ~~$114.90 + GST~~ Sale price $101.11 + GST
Unit price per

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Jantex Deluxe Mop Wringer Blue M884

Sale

Jantex Deluxe Mop Wringer Blue M884

Vendor:
Jantex

Regular price $96.71 + GST

Regular price ~~$109.90 + GST~~ Sale price $96.71 + GST
Unit price per

Sale