How long will it take for my order to arrive?

Delivery times to metropolitan areas in NSW, VIC, QLD, and SA typically range from 1 to 3 business days after the item has been shipped. For other states and areas outside metropolitan regions, delivery usually takes around 3 to 7 business days.

How long does it take for my order to be dispatched?

All Orders are usually dispatched within 1-2 business days if the ordered item is in stock. If one of the items which you have ordered is out of stock, we will notify you with an eta of when the item will be back in stock.

Yes, we do offer price matching. However, we only price match if our competitor has the item in stock and their website displays the correct Recommended Retail Price (RRP) alongside the discounted price. Please note, we reserve the right to decline price matching if the product is used or priced below our cost price.

Do you accept pick up?

We do accept pick-up if the item is in stock in the same state as the buyer, and if our supplier permits pick-up from their warehouse. Please email us the product model number along with your location, and we will confirm the availability of pick-up in your state.

How do I put in a warranty request?

You can reach us either by email or phone, and we will be happy to assist you in initiating a service or warranty request with our supplier. Alternatively, warranty details are typically found in the user manual of the purchased item.

What payment options do you take?

We accept VISA, Mastercard, Bank deposit, American Express, Paypal and SilverChef (Equipment finance). A surcharge of 1.8% is applicable to all card payments.

What time will my delivery arrive?

Unfortunately we cannot give an exact time for deliveries. All deliveries will be usually done within standard business hours (9am-5pm) Monday – Friday.

When do I pay for my order?

Once you have placed your order online, we will contact you within 24 hours to confirm stock availability and a shipping price. Once you have accepted the quote, we will send you an invoice with all our payment options. SilverChef Rent-Try-Buy orders are processed through SilverChef and requires a bond payment to SilverChef and rental documents signed before we can dispatch the order.

What will void my warranty?

Warranty typically becomes void under conditions such as misuse, irregular cleaning, operation in an incorrect environment as specified in the user manual, or if the item has been modified or damaged while in your possession. We advise reviewing the user manual accompanying the item for a comprehensive understanding of all warranty terms and conditions.

Products

XGBP0001 Replacement Brushes

Sale

XGBP0001 Replacement Brushes

Vendor:
I.C.E

Regular price $8.40 + GST

Regular price ~~$10.00 + GST~~ Sale price $8.40 + GST
Unit price per

Sale
Skymsen XCES1639 Small Reamer

Sale

Skymsen XCES1639 Small Reamer

Vendor:
Skymsen

Regular price $23.52 + GST

Regular price ~~$28.00 + GST~~ Sale price $23.52 + GST
Unit price per

Sale
Skymsen XCES0003 Large Reamer

Sale

Skymsen XCES0003 Large Reamer

Vendor:
Skymsen

Regular price $26.88 + GST

Regular price ~~$32.00 + GST~~ Sale price $26.88 + GST
Unit price per

Sale
XBDK9999 Wheel Set

Sale

XBDK9999 Wheel Set

Vendor:
I.C.E

Regular price $403.20 + GST

Regular price ~~$480.00 + GST~~ Sale price $403.20 + GST
Unit price per

Sale
XBDK0030 30 Piece Rounding Plate

Sale

XBDK0030 30 Piece Rounding Plate

Vendor:
I.C.E

Regular price $235.20 + GST

Regular price ~~$280.00 + GST~~ Sale price $235.20 + GST
Unit price per

Sale
Anvil VRX1800S 1800mm Stainless Steel Lid Refrigerated Ingredient Well

Sale

Anvil VRX1800S 1800mm Stainless Steel Lid Refrigerated Ingredient Well

Vendor:
Anvil

Regular price $1,075.20 + GST

Regular price ~~$1,280.00 + GST~~ Sale price $1,075.20 + GST
Unit price per

Sale
Anvil VRX1800 1800mm Glass Refrigerated Ingredient Well

Sale

Anvil VRX1800 1800mm Glass Refrigerated Ingredient Well

Vendor:
Anvil

Regular price $1,092.00 + GST

Regular price ~~$1,300.00 + GST~~ Sale price $1,092.00 + GST
Unit price per

Sale
Anvil VRX1500S 1500mm Stainless Steel Lid Refrigerated Ingredient Well

Sale

Anvil VRX1500S 1500mm Stainless Steel Lid Refrigerated Ingredient Well

Vendor:
Anvil

Regular price $957.60 + GST

Regular price ~~$1,140.00 + GST~~ Sale price $957.60 + GST
Unit price per

Sale
Anvil VRX1500 1500mm Glass Refrigerated Ingredient Well

Sale

Anvil VRX1500 1500mm Glass Refrigerated Ingredient Well

Vendor:
Anvil

Regular price $890.40 + GST

Regular price ~~$1,060.00 + GST~~ Sale price $890.40 + GST
Unit price per

Sale
Anvil VRX1200S 1200mm Stainless Steel Lid Refrigerated Ingredient Well

Sale

Anvil VRX1200S 1200mm Stainless Steel Lid Refrigerated Ingredient Well

Vendor:
Anvil

Regular price $823.20 + GST

Regular price ~~$980.00 + GST~~ Sale price $823.20 + GST
Unit price per

Sale
Anvil VRX1200 1200mm Glass Refrigerated Ingredient Well

Sale

Anvil VRX1200 1200mm Glass Refrigerated Ingredient Well

Vendor:
Anvil

Regular price $789.60 + GST

Regular price ~~$940.00 + GST~~ Sale price $789.60 + GST
Unit price per

Sale
Orved VMO0042 Vacuum Sealer High Line 42

Sale

Orved VMO0042 Vacuum Sealer High Line 42

Vendor:
Orved

Regular price $7,560.00 + GST

Regular price ~~$9,000.00 + GST~~ Sale price $7,560.00 + GST
Unit price per

Sale
Orved VMO0041 Vacuum Sealer Idea 41

Sale

Orved VMO0041 Vacuum Sealer Idea 41

Vendor:
Orved

Regular price $6,720.00 + GST

Regular price ~~$8,000.00 + GST~~ Sale price $6,720.00 + GST
Unit price per

Sale
Orved VMO0031 Vacuum Sealer Idea 31

Sale

Orved VMO0031 Vacuum Sealer Idea 31

Vendor:
Orved

Regular price $5,544.00 + GST

Regular price ~~$6,600.00 + GST~~ Sale price $5,544.00 + GST
Unit price per

Sale
Vitras SVK0320B One Pan Kit

Sale

Vitras SVK0320B One Pan Kit

Vendor:
Vitras

Regular price $33.60 + GST

Regular price ~~$40.00 + GST~~ Sale price $33.60 + GST
Unit price per

Sale
Vitras SVK0320A Two Pan Kit

Sale

Vitras SVK0320A Two Pan Kit

Vendor:
Vitras

Regular price $42.00 + GST

Regular price ~~$50.00 + GST~~ Sale price $42.00 + GST
Unit price per

Sale
Everlasting RPE5790S Retarder Prover

Sale

Everlasting RPE5790S Retarder Prover

Vendor:
Everlasting

Regular price $11,760.00 + GST

Regular price ~~$14,000.00 + GST~~ Sale price $11,760.00 + GST
Unit price per

Sale
Anvil NDSV4720 600mm Square Glass Cake Display 4 Tier

Sale

Anvil NDSV4720 600mm Square Glass Cake Display 4 Tier

Vendor:
Anvil

Regular price $3,276.00 + GST

Regular price ~~$3,900.00 + GST~~ Sale price $3,276.00 + GST
Unit price per

Sale
Anvil NDSV3720 600mm Square Glass Cake Display 3 Tier

Sale

Anvil NDSV3720 600mm Square Glass Cake Display 3 Tier

Vendor:
Anvil

Regular price $3,192.00 + GST

Regular price ~~$3,800.00 + GST~~ Sale price $3,192.00 + GST
Unit price per

Sale
Anvil NDHV4720 4 Tier Hot Display 600mm

Sale

Anvil NDHV4720 4 Tier Hot Display 600mm

Vendor:
Anvil

Regular price $2,688.00 + GST

Regular price ~~$3,200.00 + GST~~ Sale price $2,688.00 + GST
Unit price per

Sale
Anvil NDHV3720 3 Tier Hot Display 600mm

Sale

Anvil NDHV3720 3 Tier Hot Display 600mm

Vendor:
Anvil

Regular price $2,520.00 + GST

Regular price ~~$3,000.00 + GST~~ Sale price $2,520.00 + GST
Unit price per

Sale
Anvil MWA2100 Heavy Duty 18L Microwave 2100W

Sale

Anvil MWA2100 Heavy Duty 18L Microwave 2100W

Vendor:
Anvil

Regular price $1,680.00 + GST

Regular price ~~$2,000.00 + GST~~ Sale price $1,680.00 + GST
Unit price per

Sale
Anvil MWA1000 23L Microwave 1000W

Sale

Anvil MWA1000 23L Microwave 1000W

Vendor:
Anvil

Regular price $739.20 + GST

Regular price ~~$880.00 + GST~~ Sale price $739.20 + GST
Unit price per

Sale
Tre Spade MNS1022 Tenderiser

Sale

Tre Spade MNS1022 Tenderiser

Vendor:
Tre Spade

Regular price $546.00 + GST

Regular price ~~$650.00 + GST~~ Sale price $546.00 + GST
Unit price per

Sale

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