How long will it take for my order to arrive?

Delivery times to metropolitan areas in NSW, VIC, QLD, and SA typically range from 1 to 3 business days after the item has been shipped. For other states and areas outside metropolitan regions, delivery usually takes around 3 to 7 business days.

How long does it take for my order to be dispatched?

All Orders are usually dispatched within 1-2 business days if the ordered item is in stock. If one of the items which you have ordered is out of stock, we will notify you with an eta of when the item will be back in stock.

Yes, we do offer price matching. However, we only price match if our competitor has the item in stock and their website displays the correct Recommended Retail Price (RRP) alongside the discounted price. Please note, we reserve the right to decline price matching if the product is used or priced below our cost price.

Do you accept pick up?

We do accept pick-up if the item is in stock in the same state as the buyer, and if our supplier permits pick-up from their warehouse. Please email us the product model number along with your location, and we will confirm the availability of pick-up in your state.

How do I put in a warranty request?

You can reach us either by email or phone, and we will be happy to assist you in initiating a service or warranty request with our supplier. Alternatively, warranty details are typically found in the user manual of the purchased item.

What payment options do you take?

We accept VISA, Mastercard, Bank deposit, American Express, Paypal and SilverChef (Equipment finance). A surcharge of 1.8% is applicable to all card payments.

What time will my delivery arrive?

Unfortunately we cannot give an exact time for deliveries. All deliveries will be usually done within standard business hours (9am-5pm) Monday – Friday.

When do I pay for my order?

Once you have placed your order online, we will contact you within 24 hours to confirm stock availability and a shipping price. Once you have accepted the quote, we will send you an invoice with all our payment options. SilverChef Rent-Try-Buy orders are processed through SilverChef and requires a bond payment to SilverChef and rental documents signed before we can dispatch the order.

What will void my warranty?

Warranty typically becomes void under conditions such as misuse, irregular cleaning, operation in an incorrect environment as specified in the user manual, or if the item has been modified or damaged while in your possession. We advise reviewing the user manual accompanying the item for a comprehensive understanding of all warranty terms and conditions.

Products

Roband Fabricator Infra-Red Heating Assembly 1725mm HUE1725

Sale

Roband Fabricator Infra-Red Heating Assembly 1725mm HUE1725

Vendor:
Roband

Regular price $448.10 + GST

Regular price ~~$554.00 + GST~~ Sale price $448.10 + GST
Unit price per

Sale
Roband Quartz Heat Lamp Assembly 900mm HQ900E

Sale

Roband Quartz Heat Lamp Assembly 900mm HQ900E

Vendor:
Roband

Regular price $433.60 + GST

Regular price ~~$536.00 + GST~~ Sale price $433.60 + GST
Unit price per

Sale
Roband Quartz Heat Lamp Assembly 450mm HQ450E

Sale

Roband Quartz Heat Lamp Assembly 450mm HQ450E

Vendor:
Roband

Regular price $344.60 + GST

Regular price ~~$426.00 + GST~~ Sale price $344.60 + GST
Unit price per

Sale
Roband Quartz Heat Lamp Assembly 2100mm HQ2100E

Sale

Roband Quartz Heat Lamp Assembly 2100mm HQ2100E

Vendor:
Roband

Regular price $639.10 + GST

Regular price ~~$790.00 + GST~~ Sale price $639.10 + GST
Unit price per

Sale
Roband Quartz Heat Lamp Assembly 1800mm HQ1800E

Sale

Roband Quartz Heat Lamp Assembly 1800mm HQ1800E

Vendor:
Roband

Regular price $571.90 + GST

Regular price ~~$707.00 + GST~~ Sale price $571.90 + GST
Unit price per

Sale
Roband Quartz Heat Lamp Assembly 1500mm HQ1500E

Sale

Roband Quartz Heat Lamp Assembly 1500mm HQ1500E

Vendor:
Roband

Regular price $556.50 + GST

Regular price ~~$688.00 + GST~~ Sale price $556.50 + GST
Unit price per

Sale
Roband Quartz Heat Lamp Assembly 1200mm HQ1200E

Sale

Roband Quartz Heat Lamp Assembly 1200mm HQ1200E

Vendor:
Roband

Regular price $485.40 + GST

Regular price ~~$600.00 + GST~~ Sale price $485.40 + GST
Unit price per

Sale
Mercury MS-36-F Gas Salamader w/ 2 Infrared Burners

Sold out

Mercury MS-36-F Gas Salamader w/ 2 Infrared Burners

Vendor:
Mercury

Regular price $1,974.00 + GST

Regular price ~~$2,675.00 + GST~~ Sale price $1,974.00 + GST
Unit price per

Sold out
Mercury MHN-36-F Gas 6 Burner Cooktop on Base

Sale

Mercury MHN-36-F Gas 6 Burner Cooktop on Base

Vendor:
Mercury

Regular price $2,992.50 + GST

Regular price ~~$4,275.00 + GST~~ Sale price $2,992.50 + GST
Unit price per

Sale
Mercury MHN-24-F Gas 4 Burner Cooktop on Base

Sale

Mercury MHN-24-F Gas 4 Burner Cooktop on Base

Vendor:
Mercury

Regular price $2,292.50 + GST

Regular price ~~$3,275.00 + GST~~ Sale price $2,292.50 + GST
Unit price per

Sale
Mercury MHN-12-F Gas 2 Burner Cooktop on Base

Sale

Mercury MHN-12-F Gas 2 Burner Cooktop on Base

Vendor:
Mercury

Regular price $1,988.00 + GST

Regular price ~~$2,695.00 + GST~~ Sale price $1,988.00 + GST
Unit price per

Sale
Mercury MGN-36-F 915mm Gas Griddle on Base

Sale

Mercury MGN-36-F 915mm Gas Griddle on Base

Vendor:
Mercury

Regular price $2,992.50 + GST

Regular price ~~$4,275.00 + GST~~ Sale price $2,992.50 + GST
Unit price per

Sale
Mercury MGN-24-F 610mm Gas Griddle on Base

Sale

Mercury MGN-24-F 610mm Gas Griddle on Base

Vendor:
Mercury

Regular price $2,292.50 + GST

Regular price ~~$3,275.00 + GST~~ Sale price $2,292.50 + GST
Unit price per

Sale
Mercury MGN-15-F 381mm Gas Griddle on Base

Sale

Mercury MGN-15-F 381mm Gas Griddle on Base

Vendor:
Mercury

Regular price $1,719.00 + GST

Regular price ~~$2,330.00 + GST~~ Sale price $1,719.00 + GST
Unit price per

Sale
Mercury MCN-36-FR 915mm Gas Char Grill

Sale

Mercury MCN-36-FR 915mm Gas Char Grill

Vendor:
Mercury

Regular price $2,936.50 + GST

Regular price ~~$4,195.00 + GST~~ Sale price $2,936.50 + GST
Unit price per

Sale
Mercury MCN-24-FR 610mm Gas Char Grill

Sale

Mercury MCN-24-FR 610mm Gas Char Grill

Vendor:
Mercury

Regular price $2,446.50 + GST

Regular price ~~$3,495.00 + GST~~ Sale price $2,446.50 + GST
Unit price per

Sale
Mercury MCN-15-FR 337mm Gas Char Grill

Sale

Mercury MCN-15-FR 337mm Gas Char Grill

Vendor:
Mercury

Regular price $2,210.00 + GST

Regular price ~~$2,995.00 + GST~~ Sale price $2,210.00 + GST
Unit price per

Sale
Mercury M36S-6F Gas 6 Burner Cooktop w/ Oven

Sale

Mercury M36S-6F Gas 6 Burner Cooktop w/ Oven

Vendor:
Mercury

Regular price $4,196.50 + GST

Regular price ~~$5,995.00 + GST~~ Sale price $4,196.50 + GST
Unit price per

Sale
Mercury M24S-4F Gas 4 Burner Cooktop w/ Oven

Sale

Mercury M24S-4F Gas 4 Burner Cooktop w/ Oven

Vendor:
Mercury

Regular price $3,496.50 + GST

Regular price ~~$4,995.00 + GST~~ Sale price $3,496.50 + GST
Unit price per

Sale
Hounö CPES1.06 Slim Line 6 Tray Electric Combi Oven

Sale

Hounö CPES1.06 Slim Line 6 Tray Electric Combi Oven

Vendor:
Hounö

Regular price $10,920.00 + GST

Regular price ~~$15,000.00 + GST~~ Sale price $10,920.00 + GST
Unit price per

Sale
Hounö CPES1.10 Slim Line 10 Tray Combi Oven

Sale

Hounö CPES1.10 Slim Line 10 Tray Combi Oven

Vendor:
Hounö

Regular price $14,950.00 + GST

Regular price ~~$20,000.00 + GST~~ Sale price $14,950.00 + GST
Unit price per

Sale
Middleby Marshall PS638G-CAV ELECTRIC CONVEYOR OVEN

Sale

Middleby Marshall PS638G-CAV ELECTRIC CONVEYOR OVEN

Vendor:
Middleby Marshall

Regular price $35,973.00 + GST

Regular price ~~$48,125.00 + GST~~ Sale price $35,973.00 + GST
Unit price per

Sale
Middleby Marshall PS638G GAS CONVEYOR OVEN

Sale

Middleby Marshall PS638G GAS CONVEYOR OVEN

Vendor:
Middleby Marshall

Regular price $40,178.00 + GST

Regular price ~~$53,750.00 + GST~~ Sale price $40,178.00 + GST
Unit price per

Sale
Middleby Marshall DZ55T+ST ELECTRIC CONVEYOR OVEN

Sale

Middleby Marshall DZ55T+ST ELECTRIC CONVEYOR OVEN

Vendor:
Middleby Marshall

Regular price $54,941.00 + GST

Regular price ~~$73,500.00 + GST~~ Sale price $54,941.00 + GST
Unit price per

Sale

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