How long will it take for my order to arrive?

Delivery times to metropolitan areas in NSW, VIC, QLD, and SA typically range from 1 to 3 business days after the item has been shipped. For other states and areas outside metropolitan regions, delivery usually takes around 3 to 7 business days.

How long does it take for my order to be dispatched?

All Orders are usually dispatched within 1-2 business days if the ordered item is in stock. If one of the items which you have ordered is out of stock, we will notify you with an eta of when the item will be back in stock.

Yes, we do offer price matching. However, we only price match if our competitor has the item in stock and their website displays the correct Recommended Retail Price (RRP) alongside the discounted price. Please note, we reserve the right to decline price matching if the product is used or priced below our cost price.

Do you accept pick up?

We do accept pick-up if the item is in stock in the same state as the buyer, and if our supplier permits pick-up from their warehouse. Please email us the product model number along with your location, and we will confirm the availability of pick-up in your state.

How do I put in a warranty request?

You can reach us either by email or phone, and we will be happy to assist you in initiating a service or warranty request with our supplier. Alternatively, warranty details are typically found in the user manual of the purchased item.

What payment options do you take?

We accept VISA, Mastercard, Bank deposit, American Express, Paypal and SilverChef (Equipment finance). A surcharge of 1.8% is applicable to all card payments.

What time will my delivery arrive?

Unfortunately we cannot give an exact time for deliveries. All deliveries will be usually done within standard business hours (9am-5pm) Monday – Friday.

When do I pay for my order?

Once you have placed your order online, we will contact you within 24 hours to confirm stock availability and a shipping price. Once you have accepted the quote, we will send you an invoice with all our payment options. SilverChef Rent-Try-Buy orders are processed through SilverChef and requires a bond payment to SilverChef and rental documents signed before we can dispatch the order.

What will void my warranty?

Warranty typically becomes void under conditions such as misuse, irregular cleaning, operation in an incorrect environment as specified in the user manual, or if the item has been modified or damaged while in your possession. We advise reviewing the user manual accompanying the item for a comprehensive understanding of all warranty terms and conditions.

Products

Musso IMM0004 L4 Consul Ice Cream Machine

Sale

Musso IMM0004 L4 Consul Ice Cream Machine

Vendor:
Musso

Regular price $7,056.00 + GST

Regular price ~~$8,400.00 + GST~~ Sale price $7,056.00 + GST
Unit price per

Sale
Musso IMM0003 L3R Club Ice Cream Machine

Sale

Musso IMM0003 L3R Club Ice Cream Machine

Vendor:
Musso

Regular price $5,376.00 + GST

Regular price ~~$6,400.00 + GST~~ Sale price $5,376.00 + GST
Unit price per

Sale
Musso IMM0003 L3 Giardino Ice Cream Machine

Sale

Musso IMM0003 L3 Giardino Ice Cream Machine

Vendor:
Musso

Regular price $5,040.00 + GST

Regular price ~~$6,000.00 + GST~~ Sale price $5,040.00 + GST
Unit price per

Sale
Musso IMM0002 L2 Stella Ice Cream Machine

Sale

Musso IMM0002 L2 Stella Ice Cream Machine

Vendor:
Musso

Regular price $1,680.00 + GST

Regular price ~~$2,000.00 + GST~~ Sale price $1,680.00 + GST
Unit price per

Sale
Musso IMM0001 L1 Mini Ice Cream Machine

Sale

Musso IMM0001 L1 Mini Ice Cream Machine

Vendor:
Musso

Regular price $1,344.00 + GST

Regular price ~~$1,600.00 + GST~~ Sale price $1,344.00 + GST
Unit price per

Sale
Anvil MSA5300 Heavy Duty Slicer

Sale

Anvil MSA5300 Heavy Duty Slicer

Vendor:
Anvil

Regular price $1,680.00 + GST

Regular price ~~$2,000.00 + GST~~ Sale price $1,680.00 + GST
Unit price per

Sale
Anvil MSA3300 300mm Meat Slicer

Sale

Anvil MSA3300 300mm Meat Slicer

Vendor:
Anvil

Regular price $1,176.00 + GST

Regular price ~~$1,400.00 + GST~~ Sale price $1,176.00 + GST
Unit price per

Sale
Anvil MSA3250 250mm Meat Slicer

Sale

Anvil MSA3250 250mm Meat Slicer

Vendor:
Anvil

Regular price $739.20 + GST

Regular price ~~$880.00 + GST~~ Sale price $739.20 + GST
Unit price per

Sale
Anvil MSA3220 220mm Meat Slicer

Sale

Anvil MSA3220 220mm Meat Slicer

Vendor:
Anvil

Regular price $655.20 + GST

Regular price ~~$780.00 + GST~~ Sale price $655.20 + GST
Unit price per

Sale
Anvil MGT3012 Heavy Duty Meat Mincer No 12

Sale

Anvil MGT3012 Heavy Duty Meat Mincer No 12

Vendor:
Anvil

Regular price $1,176.00 + GST

Regular price ~~$1,400.00 + GST~~ Sale price $1,176.00 + GST
Unit price per

Sale
Anvil MFW0011 Banquet Cart

Sale

Anvil MFW0011 Banquet Cart

Vendor:
Anvil

Regular price $3,528.00 + GST

Regular price ~~$4,200.00 + GST~~ Sale price $3,528.00 + GST
Unit price per

Sale
Anvil JMA0001 Jaffle Maker

Sale

Anvil JMA0001 Jaffle Maker

Vendor:
Anvil

Regular price $420.00 + GST

Regular price ~~$500.00 + GST~~ Sale price $420.00 + GST
Unit price per

Sale
Anvil ICW2000 Induction Warmer/Cooker

Sale

Anvil ICW2000 Induction Warmer/Cooker

Vendor:
Anvil

Regular price $235.20 + GST

Regular price ~~$280.00 + GST~~ Sale price $235.20 + GST
Unit price per

Sale
Anvil ICK3501 Induction Cooker Drop In

Sale

Anvil ICK3501 Induction Cooker Drop In

Vendor:
Anvil

Regular price $546.00 + GST

Regular price ~~$650.00 + GST~~ Sale price $546.00 + GST
Unit price per

Sale
Anvil ICK3500 Countertop Induction Cooker

Sale

Anvil ICK3500 Countertop Induction Cooker

Vendor:
Anvil

Regular price $420.00 + GST

Regular price ~~$500.00 + GST~~ Sale price $420.00 + GST
Unit price per

Sale
Anvil ICL3500 Large Induction Cooker

Sale

Anvil ICL3500 Large Induction Cooker

Vendor:
Anvil

Regular price $588.00 + GST

Regular price ~~$700.00 + GST~~ Sale price $588.00 + GST
Unit price per

Sale
Anvil ICD3500 Double Induction Cooker

Sale

Anvil ICD3500 Double Induction Cooker

Vendor:
Anvil

Regular price $462.00 + GST

Regular price ~~$550.00 + GST~~ Sale price $462.00 + GST
Unit price per

Sale
Anvil HCA0002 Double Door Warming Cupboard

Sale

Anvil HCA0002 Double Door Warming Cupboard

Vendor:
Anvil

Regular price $924.00 + GST

Regular price ~~$1,100.00 + GST~~ Sale price $924.00 + GST
Unit price per

Sale
Anvil HCA0001 Single Door Warming Cupboard

Sale

Anvil HCA0001 Single Door Warming Cupboard

Vendor:
Anvil

Regular price $588.00 + GST

Regular price ~~$700.00 + GST~~ Sale price $588.00 + GST
Unit price per

Sale
Anvil FTA0600 Flat Top Electric Griddle

Sale

Anvil FTA0600 Flat Top Electric Griddle

Vendor:
Anvil

Regular price $756.00 + GST

Regular price ~~$900.00 + GST~~ Sale price $756.00 + GST
Unit price per

Sale
Anvil FTA0400 Flat Top Electric Griddle

Sale

Anvil FTA0400 Flat Top Electric Griddle

Vendor:
Anvil

Regular price $571.20 + GST

Regular price ~~$680.00 + GST~~ Sale price $571.20 + GST
Unit price per

Sale
Anvil FPA0001 Food Processor

Sale

Anvil FPA0001 Food Processor

Vendor:
Anvil

Regular price $2,226.00 + GST

Regular price ~~$2,650.00 + GST~~ Sale price $2,226.00 + GST
Unit price per

Sale
Anvil FFA0002 Countertop Electric Fryer Double Pan

Sale

Anvil FFA0002 Countertop Electric Fryer Double Pan

Vendor:
Anvil

Regular price $722.40 + GST

Regular price ~~$860.00 + GST~~ Sale price $722.40 + GST
Unit price per

Sale
Anvil FFA0001 Countetop Electric Fryer Single Pan

Sale

Anvil FFA0001 Countetop Electric Fryer Single Pan

Vendor:
Anvil

Regular price $378.00 + GST

Regular price ~~$450.00 + GST~~ Sale price $378.00 + GST
Unit price per

Sale

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