Bonus 10% Off

BENCHSTAR HCW-4 4 Pan Electric Heated Counter Warmer – Dual Zone

Regular price $2,286.00 exc. GST
Regular price $2,690.00 exc. GST -15% Sale price $2,286.00 exc. GST
SilverChef Logo
Rent, Try, Buy From $29.01 exc. GST Per Week
Apply Now →
Call Us for a Stellar Deal
Call us for our best price on this product. This product qualifies for a minimum further 10% discount. Speak with our team to secure the best available deal.
Last Price Guarantee
18+ Years Experience

Please let us know how we can assist you in the comments section. If you would like us to give you a call, kindly include your contact number.

Shipping Prices Tailored to you

    After processing your order, we'll contact you within 1-2 business hours to provide a tailored shipping and order quote

    Specifications
    • Type Heated Cabinets
    • Vendor Benchstar
    • SKU HCW-4
    • Width(mm) 1219
    • Depth(mm) 690
    • Height(mm) 870
    • Power 240V, 4080W, hard wired
    • Warranty 1 Year Parts and Labour Warranty
    • Weight 75kg
    • Spec Sheet Link

    To check item availability for pickup, please email us the product code(s) along with your state. We'll confirm if the item(s) are available for pickup in your area sales@stellarequip.com.au

    BENCHSTAR HCW-4 4 Pan Electric Heated Counter Warmer – Dual Zone

    The BENCHSTAR HCW-4 is a commercial 4 pan electric heated counter warmer featuring dual-zone heating for displaying and holding different types of hot food within one cabinet. The upper shelf uses dry heat to help keep fried foods crispy, while the lower shelf uses humidity heat to help keep pies and pastries moist.

    Designed for cafés, takeaway shops and convenience stores, the HCW-4 features clear see-through flip doors that provide a front-facing food display for customers while allowing staff to load and replenish products from the rear. Its 1219mm wide design provides substantial display capacity without requiring the additional width of the larger HCW-5.

    With an adjustable temperature range from +30°C to +85°C, automatic water refill, low-water float switch protection and all stainless steel construction, the HCW-4 is designed for practical everyday commercial hot food holding. This model operates on 240V, 4080W and requires a hard-wired electrical connection.

    Key Features

    • Commercial 4 pan dual-zone heated counter warmer
    • Dual-zone holding provides two different holding conditions within one cabinet
    • Upper dry heat zone helps keep fried foods crispy
    • Lower humidity heat zone helps keep pies and pastries moist
    • Clear see-through flip doors for excellent product visibility
    • Dual-access design with front-facing customer display and rear staff loading
    • Adjustable temperature range from +30°C to +85°C
    • Digital temperature display for convenient monitoring
    • Automatic water refill system with manual bypass
    • Drainage pipe for convenient wastewater removal
    • Float switch protection prevents heating when the water level is low
    • 325mm upper shelf spacing
    • 390mm lower shelf spacing
    • Bottom-access mica heaters for easier servicing
    • Independent lighting switch
    • All stainless steel construction
    • Perforated pans support even steam distribution
    • 1219mm wide commercial display
    • 240V, 4080W hard-wired electrical connection
    • 1 Year Parts & Labour Warranty

    Dual-Zone Hot Food Holding

    The HCW-4 provides two different heated holding environments within the same cabinet, allowing businesses to display foods with different holding requirements simultaneously.

    The upper shelf uses dry heat, making it suitable for fried foods where maintaining a crisp texture is important. The lower shelf incorporates humidity heat, providing a more suitable holding environment for pies, pastries and other products where moisture retention is preferred.

    4 Pan Commercial Display

    The HCW-4 is designed as the 4 pan model in the BENCHSTAR heated counter warmer range, providing a 1219mm wide display for commercial foodservice applications.

    The supplied product information specifies 2 × 316 × 436mm pans for the upper dry heat zone and 1 × 400 × 600mm pan for the lower humidity zone.

    Front Display & Rear Loading Access

    Clear see-through flip doors provide customers with a clear view of the displayed food while allowing staff to load and replenish products from the rear.

    This dual-access arrangement helps support efficient service during busy periods, particularly in takeaway shops, cafés and convenience stores where products need to remain visible while being regularly replenished.

    +30°C to +85°C Temperature Range

    The BENCHSTAR HCW-4 operates across an adjustable temperature range of +30°C to +85°C.

    A digital temperature display allows staff to conveniently monitor the cabinet temperature, including when food is being held above 60°C.

    Automatic Water Refill System

    The lower humidity zone incorporates an automatic water refill system, reducing the need for frequent manual topping up during operation.

    A manual bypass is also provided, while an integrated drainage pipe allows wastewater to be conveniently removed when required.

    Float Switch Protection

    A built-in float switch protection system prevents heating when the water level is too low, providing additional protection for the humidity heating system.

    Flexible Shelf Heights

    The HCW-4 provides 325mm of upper shelf spacing and 390mm of lower shelf spacing, allowing the cabinet to accommodate different product heights across its two holding zones.

    Designed for Easier Servicing

    The HCW-4 incorporates bottom-access mica heaters to provide easier servicing access when required.

    An independent lighting switch allows the display lighting to be controlled separately, helping operators manage lighting use throughout the day.

    Stainless Steel Construction

    The HCW-4 features all stainless steel construction for durability and ease of cleaning in demanding commercial foodservice environments.

    Perforated pans are used to support even steam distribution within the humidity heating section.

    Choosing Your BENCHSTAR Heated Counter Warmer

    The BENCHSTAR heated counter warmer range is available in three sizes. The HCW-3 is the compact 914mm wide 3-pan model, the HCW-4 is the 1219mm wide 4-pan model, and the larger HCW-5 measures 1536mm wide with a 5-pan configuration.

    The HCW-3 connects to a 15A outlet, while the larger HCW-4 and HCW-5 require a hard-wired electrical connection.

    Specifications

    Model HCW-4
    Brand BENCHSTAR
    Product Type Electric Heated Counter Warmer
    Heating Configuration Dual Zone – Dry Heat & Humidity Heat
    Model Capacity 4 Pan
    Top Pans – Dry Heat Zone 2 × 316 × 436mm
    Bottom Pans – Humidity Zone 1 × 400 × 600mm
    Temperature Range +30°C to +85°C
    Temperature Display Digital
    Upper Shelf Spacing 325mm
    Lower Shelf Spacing 390mm
    Water Refill Automatic with Manual Bypass
    Low Water Protection Float Switch
    Construction Stainless Steel
    Width 1219mm
    Depth 690mm
    Height 870mm
    Packing Width 1300mm
    Packing Depth 840mm
    Packing Height 890mm
    Power 240V, 4080W
    Electrical Connection Hard Wired
    Warranty 1 Year Parts & Labour

    Installation

    The BENCHSTAR HCW-4 operates on a 240V, 4080W supply and requires a hard-wired electrical connection. Installation should be arranged accordingly before the unit is put into service.

    Warranty

    The BENCHSTAR HCW-4 is covered by a 1 Year Parts and Labour Warranty.

    Ideal For

    The BENCHSTAR HCW-4 4 Pan Dual Zone Heated Counter Warmer is ideal for cafés, takeaway shops, convenience stores and other commercial foodservice businesses requiring a versatile hot food display capable of holding crispy fried foods and moisture-sensitive products such as pies and pastries in separate heating zones.

    Price Match Guarantee

    Seen it cheaper somewhere else? Let us know and we will match it or beat it

    18+ Years Experience

    Our owner has been looking after restaurants & cafes equipment needs for over 18 years

    Tailored For You

    After processing your order, we'll contact you within 24 hours to provide a tailored shipping and order quote

    FAQs

    Delivery times depend on the destination, supplier warehouse and freight service. After dispatch, metropolitan deliveries in NSW, VIC, QLD and SA typically take 1–3 business days; regional and other interstate deliveries may take around 3–7 business days. These are estimates, not guaranteed delivery dates.

    In-stock equipment is generally dispatched within 1–2 business days after full payment is received. Warehouse transfers, special-order equipment and supplier delays may take longer. Stock and estimated lead times are confirmed in your quotation.

    Yes. Contact us with a competitor's current advertised price for the same model, including delivery to your location. We aim to match or beat eligible offers where possible, subject to stock availability and our price-match terms and conditions.

    Collection from a supplier warehouse may be available, depending on the item and location. Please contact us with the product model number and your state so we can check the available options. We do not operate a public showroom.

    Contact Stellar Catering Equipment by phone or email with your model number, proof of purchase and a description of the issue. We can help lodge a warranty or service request with the relevant manufacturer or supplier. Manufacturer warranty terms apply.

    We accept payment by bank transfer (EFT). Once your quotation is accepted, we issue an invoice with bank details. Eligible customers may apply for SilverChef equipment rental, subject to approval and separate rental terms.

    Most deliveries take place during standard business hours, Monday to Friday. Exact arrival times cannot generally be guaranteed. Please tell us about any access restrictions or special delivery needs before accepting your quotation.

    Submit a quote request for the equipment you need. We'll check stock availability, applicable discounts and freight charges, then email a formal quotation. Once you accept, we'll issue an invoice. Full EFT payment is required before dispatch unless an approved finance arrangement applies.

    Manufacturer warranty conditions vary by product. Claims may be excluded for misuse, inadequate cleaning or maintenance, unauthorised modifications, physical damage or operation outside the manufacturer's specified conditions. Please consult the equipment manual and applicable warranty terms.