BENCHSTAR HCW-4 4 Pan Electric Heated Counter Warmer – Dual Zone

Regular price $2,286.50 AUD exc. GST
Regular price $2,690.00 AUD exc. GST -15% Sale price $2,286.50 AUD exc. GST
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    Specifications
    • Type Heated Cabinets
    • Vendor Benchstar
    • SKU HCW-4
    • Width(mm) 1219
    • Depth(mm) 690
    • Height(mm) 870
    • Power 240V, 4080W, hard wired
    • Warranty 1 Year Parts and Labour Warranty
    • Weight 75kg
    • Spec Sheet Link

    To check item availability for pickup, please email us the product code(s) along with your state. We'll confirm if the item(s) are available for pickup in your area sales@stellarequip.com.au

    BENCHSTAR HCW-4 4 Pan Electric Heated Counter Warmer – Dual Zone

    The BENCHSTAR HCW-4 is a commercial 4 pan electric heated counter warmer featuring dual-zone heating for displaying and holding different types of hot food within one cabinet. The upper shelf uses dry heat to help keep fried foods crispy, while the lower shelf uses humidity heat to help keep pies and pastries moist.

    Designed for cafés, takeaway shops and convenience stores, the HCW-4 features clear see-through flip doors that provide a front-facing food display for customers while allowing staff to load and replenish products from the rear. Its 1219mm wide design provides substantial display capacity without requiring the additional width of the larger HCW-5.

    With an adjustable temperature range from +30°C to +85°C, automatic water refill, low-water float switch protection and all stainless steel construction, the HCW-4 is designed for practical everyday commercial hot food holding. This model operates on 240V, 4080W and requires a hard-wired electrical connection.

    Key Features

    • Commercial 4 pan dual-zone heated counter warmer
    • Dual-zone holding provides two different holding conditions within one cabinet
    • Upper dry heat zone helps keep fried foods crispy
    • Lower humidity heat zone helps keep pies and pastries moist
    • Clear see-through flip doors for excellent product visibility
    • Dual-access design with front-facing customer display and rear staff loading
    • Adjustable temperature range from +30°C to +85°C
    • Digital temperature display for convenient monitoring
    • Automatic water refill system with manual bypass
    • Drainage pipe for convenient wastewater removal
    • Float switch protection prevents heating when the water level is low
    • 325mm upper shelf spacing
    • 390mm lower shelf spacing
    • Bottom-access mica heaters for easier servicing
    • Independent lighting switch
    • All stainless steel construction
    • Perforated pans support even steam distribution
    • 1219mm wide commercial display
    • 240V, 4080W hard-wired electrical connection
    • 1 Year Parts & Labour Warranty

    Dual-Zone Hot Food Holding

    The HCW-4 provides two different heated holding environments within the same cabinet, allowing businesses to display foods with different holding requirements simultaneously.

    The upper shelf uses dry heat, making it suitable for fried foods where maintaining a crisp texture is important. The lower shelf incorporates humidity heat, providing a more suitable holding environment for pies, pastries and other products where moisture retention is preferred.

    4 Pan Commercial Display

    The HCW-4 is designed as the 4 pan model in the BENCHSTAR heated counter warmer range, providing a 1219mm wide display for commercial foodservice applications.

    The supplied product information specifies 2 × 316 × 436mm pans for the upper dry heat zone and 1 × 400 × 600mm pan for the lower humidity zone.

    Front Display & Rear Loading Access

    Clear see-through flip doors provide customers with a clear view of the displayed food while allowing staff to load and replenish products from the rear.

    This dual-access arrangement helps support efficient service during busy periods, particularly in takeaway shops, cafés and convenience stores where products need to remain visible while being regularly replenished.

    +30°C to +85°C Temperature Range

    The BENCHSTAR HCW-4 operates across an adjustable temperature range of +30°C to +85°C.

    A digital temperature display allows staff to conveniently monitor the cabinet temperature, including when food is being held above 60°C.

    Automatic Water Refill System

    The lower humidity zone incorporates an automatic water refill system, reducing the need for frequent manual topping up during operation.

    A manual bypass is also provided, while an integrated drainage pipe allows wastewater to be conveniently removed when required.

    Float Switch Protection

    A built-in float switch protection system prevents heating when the water level is too low, providing additional protection for the humidity heating system.

    Flexible Shelf Heights

    The HCW-4 provides 325mm of upper shelf spacing and 390mm of lower shelf spacing, allowing the cabinet to accommodate different product heights across its two holding zones.

    Designed for Easier Servicing

    The HCW-4 incorporates bottom-access mica heaters to provide easier servicing access when required.

    An independent lighting switch allows the display lighting to be controlled separately, helping operators manage lighting use throughout the day.

    Stainless Steel Construction

    The HCW-4 features all stainless steel construction for durability and ease of cleaning in demanding commercial foodservice environments.

    Perforated pans are used to support even steam distribution within the humidity heating section.

    Choosing Your BENCHSTAR Heated Counter Warmer

    The BENCHSTAR heated counter warmer range is available in three sizes. The HCW-3 is the compact 914mm wide 3-pan model, the HCW-4 is the 1219mm wide 4-pan model, and the larger HCW-5 measures 1536mm wide with a 5-pan configuration.

    The HCW-3 connects to a 15A outlet, while the larger HCW-4 and HCW-5 require a hard-wired electrical connection.

    Specifications

    Model HCW-4
    Brand BENCHSTAR
    Product Type Electric Heated Counter Warmer
    Heating Configuration Dual Zone – Dry Heat & Humidity Heat
    Model Capacity 4 Pan
    Top Pans – Dry Heat Zone 2 × 316 × 436mm
    Bottom Pans – Humidity Zone 1 × 400 × 600mm
    Temperature Range +30°C to +85°C
    Temperature Display Digital
    Upper Shelf Spacing 325mm
    Lower Shelf Spacing 390mm
    Water Refill Automatic with Manual Bypass
    Low Water Protection Float Switch
    Construction Stainless Steel
    Width 1219mm
    Depth 690mm
    Height 870mm
    Packing Width 1300mm
    Packing Depth 840mm
    Packing Height 890mm
    Power 240V, 4080W
    Electrical Connection Hard Wired
    Warranty 1 Year Parts & Labour

    Installation

    The BENCHSTAR HCW-4 operates on a 240V, 4080W supply and requires a hard-wired electrical connection. Installation should be arranged accordingly before the unit is put into service.

    Warranty

    The BENCHSTAR HCW-4 is covered by a 1 Year Parts and Labour Warranty.

    Ideal For

    The BENCHSTAR HCW-4 4 Pan Dual Zone Heated Counter Warmer is ideal for cafés, takeaway shops, convenience stores and other commercial foodservice businesses requiring a versatile hot food display capable of holding crispy fried foods and moisture-sensitive products such as pies and pastries in separate heating zones.

    Price Match Guarantee

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    18+ Years Experience

    Our owner has been looking after restaurants & cafes equipment needs for over 18 years

    Tailored For You

    After processing your order, we'll contact you within 24 hours to provide a tailored shipping and order quote

    FAQs

    Delivery times to metropolitan areas in NSW, VIC, QLD, and SA typically range from 1 to 3 business days after the item has been shipped. For other states and areas outside metropolitan regions, delivery usually takes around 3 to 7 business days

    All Orders are usually dispatched within 1-2 business days if the ordered item is in stock. If one of the items which you have ordered is out of stock, we will notify you with an eta of when the item will be back in stock.

    Yes, we do offer price matching. However, we only price match if our competitor has the item in stock and their website displays the correct Recommended Retail Price (RRP) alongside the discounted price. Please note, we reserve the right to decline price matching if the product is used or priced below our cost price.

    We do accept pick-up if the item is in stock in the same state as the buyer, and if our supplier permits pick-up from their warehouse. Please email us the product model number along with your location, and we will confirm the availability of pick-up in your state.

    You can reach us either by email or phone, and we will be happy to assist you in initiating a service or warranty request with our supplier. Alternatively, warranty details are typically found in the user manual of the purchased item.

    We accept VISA, Mastercard, Bank deposit, American Express, Paypal and SilverChef (Equipment finance). A surcharge of 1.8% is applicable to all card payments.

    Unfortunately we cannot give an exact time for deliveries. All deliveries will be usually done within standard business hours (9am-5pm) Monday – Friday.

    Once you have placed your order online, we will contact you within 24 hours to confirm stock availability and a shipping price. Once you have accepted the quote, we will send you an invoice with all our payment options. SilverChef Rent-Try-Buy orders are processed through SilverChef and requires a bond payment to SilverChef and rental documents signed before we can dispatch the order.

    Warranty typically becomes void under conditions such as misuse, irregular cleaning, operation in an incorrect environment as specified in the user manual, or if the item has been modified or damaged while in your possession. We advise reviewing the user manual accompanying the item for a comprehensive understanding of all warranty terms and conditions.