BENCHSTAR HCW-5 5 Pan Electric Heated Counter Warmer – Dual Zone
After processing your order, we'll contact you within 1-2 business hours to provide a tailored shipping and order quote
BENCHSTAR HCW-5 5 Pan Electric Heated Counter Warmer – Dual Zone
The BENCHSTAR HCW-5 is a large commercial 5 pan electric heated counter warmer featuring two separate holding conditions within one display. The upper shelf uses dry heat to help keep fried foods crispy, while the lower shelf uses humidity heat to help keep pies and pastries moist.
Designed for cafés, takeaway shops and convenience stores, the HCW-5 accommodates 2 × 400 × 600mm pans in the upper dry heat zone and 3 × 400 × 600mm pans in the lower humidity zone. Clear see-through flip doors provide a front-facing food display for customers while allowing staff to load and replenish products from the rear.
With a generous 1536mm width, adjustable temperature range from +30°C to +85°C, automatic water refill and all stainless steel construction, the HCW-5 is designed for high-capacity commercial hot food display and holding. This model requires a 240V hard-wired electrical connection.
Key Features
- Commercial 5 pan dual-zone heated counter warmer
- Dual-zone holding provides two different holding conditions in one cabinet
- Upper dry heat zone helps keep fried foods crispy
- Lower humidity heat zone helps keep pies and pastries moist
- Holds 2 × 400 × 600mm pans in the upper zone
- Holds 3 × 400 × 600mm pans in the lower zone
- Clear see-through flip doors for product visibility
- Front-facing customer display with rear staff loading access
- Temperature range from +30°C to +85°C
- Digital temperature display for convenient temperature monitoring
- Automatic water refill system with manual bypass
- Drainage pipe for convenient wastewater removal
- Float switch protection prevents heating when the water level is low
- 325mm upper shelf spacing
- 390mm lower shelf spacing
- Bottom-access mica heaters for easier servicing
- Independent lighting switch
- All stainless steel construction
- Perforated pans support even steam distribution
- Large 1536mm wide display
- 240V, 4080W hard-wired electrical connection
- 1 Year Parts & Labour Warranty
Dual-Zone Hot Food Holding
The HCW-5 provides two different heated holding environments within the same cabinet, allowing businesses to display foods with different holding requirements at the same time.
The upper shelf uses dry heat, making it suited to fried foods where maintaining a crisp texture is important. The lower shelf uses humidity heat, providing a more suitable holding environment for products such as pies and pastries where moisture retention is preferred.
5 Pan Capacity
Designed for higher-volume food display, the HCW-5 accommodates a total of five 400 × 600mm pans across its two heating zones.
The upper dry heat section accommodates 2 pans, while the lower humidity section accommodates 3 pans, providing substantial display capacity within a single 1536mm wide unit.
Front Display & Rear Loading Access
Clear see-through flip doors provide customers with a clear front-facing view of the displayed food while allowing staff to load and replenish products from the rear.
This dual-access arrangement is designed to support efficient service during busy periods by allowing products to be replenished without interrupting the customer-facing display.
+30°C to +85°C Temperature Range
The BENCHSTAR HCW-5 operates across an adjustable temperature range of +30°C to +85°C.
A digital temperature display allows staff to conveniently monitor the cabinet temperature, including when food is being held above 60°C.
Automatic Water Refill System
The lower humidity zone incorporates an automatic water refill system to reduce the need for frequent manual topping up during operation.
A manual bypass is also provided, while a drainage pipe allows wastewater to be conveniently removed when required.
Float Switch Protection
A built-in float switch protection system prevents heating when the water level is too low, providing additional protection for the humidity heating system.
Flexible Shelf Heights
The HCW-5 provides generous internal clearance to accommodate foods of different heights. The upper shelf provides 325mm of spacing, while the lower shelf provides 390mm of spacing.
Designed for Easier Servicing
The unit incorporates bottom-access mica heaters to provide easier servicing access when required.
An independent lighting switch also allows the display lighting to be controlled separately from the heating system.
Stainless Steel Construction
The HCW-5 features all stainless steel construction for durability and ease of cleaning in demanding commercial foodservice environments.
Perforated pans in the humidity zone support even steam distribution throughout the lower heated section.
Choosing Your BENCHSTAR Heated Counter Warmer
The BENCHSTAR heated counter warmer range is available in three capacities. The HCW-3 is a 914mm wide 3-pan model, the HCW-4 is a 1219mm wide 4-pan model, and the HCW-5 is the largest 1536mm wide model with capacity for five pans.
The HCW-3 connects to a 15A outlet, while the larger HCW-4 and HCW-5 models require a hard-wired electrical connection.
Specifications
| Model | HCW-5 |
| Brand | BENCHSTAR |
| Product Type | Electric Heated Counter Warmer |
| Heating Configuration | Dual Zone – Dry Heat & Humidity Heat |
| Total Pan Capacity | 5 Pans |
| Top Pans – Dry Heat Zone | 2 × 400 × 600mm |
| Bottom Pans – Humidity Zone | 3 × 400 × 600mm |
| Temperature Range | +30°C to +85°C |
| Temperature Display | Digital |
| Upper Shelf Spacing | 325mm |
| Lower Shelf Spacing | 390mm |
| Water Refill | Automatic with Manual Bypass |
| Low Water Protection | Float Switch |
| Construction | Stainless Steel |
| Width | 1536mm |
| Depth | 690mm |
| Height | 870mm |
| Packing Width | 1620mm |
| Packing Depth | 840mm |
| Packing Height | 890mm |
| Power | 240V, 4080W |
| Electrical Connection | Hard Wired |
| Warranty | 1 Year Parts & Labour |
Installation
The BENCHSTAR HCW-5 operates on a 240V, 4080W supply and requires a hard-wired electrical connection. Installation should be arranged accordingly before the unit is put into service.
Warranty
The BENCHSTAR HCW-5 is covered by a 1 Year Parts and Labour Warranty.
Ideal For
The BENCHSTAR HCW-5 5 Pan Dual Zone Heated Counter Warmer is ideal for cafés, takeaway shops, convenience stores and other commercial foodservice businesses that need to display and hold fried foods, pies, pastries and other hot products requiring different holding conditions within one cabinet.