How long will it take for my order to arrive?

Delivery times to metropolitan areas in NSW, VIC, QLD, and SA typically range from 1 to 3 business days after the item has been shipped. For other states and areas outside metropolitan regions, delivery usually takes around 3 to 7 business days.

How long does it take for my order to be dispatched?

All Orders are usually dispatched within 1-2 business days if the ordered item is in stock. If one of the items which you have ordered is out of stock, we will notify you with an eta of when the item will be back in stock.

Yes, we do offer price matching. However, we only price match if our competitor has the item in stock and their website displays the correct Recommended Retail Price (RRP) alongside the discounted price. Please note, we reserve the right to decline price matching if the product is used or priced below our cost price.

Do you accept pick up?

We do accept pick-up if the item is in stock in the same state as the buyer, and if our supplier permits pick-up from their warehouse. Please email us the product model number along with your location, and we will confirm the availability of pick-up in your state.

How do I put in a warranty request?

You can reach us either by email or phone, and we will be happy to assist you in initiating a service or warranty request with our supplier. Alternatively, warranty details are typically found in the user manual of the purchased item.

What payment options do you take?

We accept VISA, Mastercard, Bank deposit, American Express, Paypal and SilverChef (Equipment finance). A surcharge of 1.8% is applicable to all card payments.

What time will my delivery arrive?

Unfortunately we cannot give an exact time for deliveries. All deliveries will be usually done within standard business hours (9am-5pm) Monday – Friday.

When do I pay for my order?

Once you have placed your order online, we will contact you within 24 hours to confirm stock availability and a shipping price. Once you have accepted the quote, we will send you an invoice with all our payment options. SilverChef Rent-Try-Buy orders are processed through SilverChef and requires a bond payment to SilverChef and rental documents signed before we can dispatch the order.

What will void my warranty?

Warranty typically becomes void under conditions such as misuse, irregular cleaning, operation in an incorrect environment as specified in the user manual, or if the item has been modified or damaged while in your possession. We advise reviewing the user manual accompanying the item for a comprehensive understanding of all warranty terms and conditions.

Products

Stainless Steel Gastronorm Pan 1/2 100mm Deep DN710

Sale

Stainless Steel Gastronorm Pan 1/2 100mm Deep DN710

Vendor:
Vogue

Regular price $18.61 + GST

Regular price ~~$21.90 + GST~~ Sale price $18.61 + GST
Unit price per

Sale
Vogue Stainless Steel Mop Sink 500mm x 500mm x 550mm GL281-A

Sale

Vogue Stainless Steel Mop Sink 500mm x 500mm x 550mm GL281-A

Vendor:
Vogue

Regular price $560.91 + GST

Regular price ~~$659.90 + GST~~ Sale price $560.91 + GST
Unit price per

Sale
Polar G-Series Countertop Food Display Fridge Black 160Ltr CD230-A

Sale

Polar G-Series Countertop Food Display Fridge Black 160Ltr CD230-A

Vendor:
Polar

Regular price $1,570.80 + GST

Regular price ~~$1,870.00 + GST~~ Sale price $1,570.80 + GST
Unit price per

Sale
Polar G-Series Countertop Food Display Fridge Black 120Ltr CD229-A

Sale

Polar G-Series Countertop Food Display Fridge Black 120Ltr CD229-A

Vendor:
Polar

Regular price $1,386.00 + GST

Regular price ~~$1,650.00 + GST~~ Sale price $1,386.00 + GST
Unit price per

Sale
Mecnosud PSM6120 Floor Standing Pastry Sheeter

Sale

Mecnosud PSM6120 Floor Standing Pastry Sheeter

Vendor:
Mecnosud

Regular price $9,240.00 + GST

Regular price ~~$11,000.00 + GST~~ Sale price $9,240.00 + GST
Unit price per

Sale
Mecnosud PSM0570 Benchtop Pastry Sheeter

Sale

Mecnosud PSM0570 Benchtop Pastry Sheeter

Vendor:
Mecnosud

Regular price $7,392.00 + GST

Regular price ~~$8,800.00 + GST~~ Sale price $7,392.00 + GST
Unit price per

Sale
Mecnosud PFM0045 Pizza Former

Sale

Mecnosud PFM0045 Pizza Former

Vendor:
Mecnosud

Regular price $7,560.00 + GST

Regular price ~~$9,000.00 + GST~~ Sale price $7,560.00 + GST
Unit price per

Sale
Mecnosud DRM1040 Dough Roller 40cm Parallel

Sale

Mecnosud DRM1040 Dough Roller 40cm Parallel

Vendor:
Mecnosud

Regular price $1,831.20 + GST

Regular price ~~$2,180.00 + GST~~ Sale price $1,831.20 + GST
Unit price per

Sale
Mecnosud DRM0040 Dough Roller 40cm

Sale

Mecnosud DRM0040 Dough Roller 40cm

Vendor:
Mecnosud

Regular price $1,831.20 + GST

Regular price ~~$2,180.00 + GST~~ Sale price $1,831.20 + GST
Unit price per

Sale
Mecnosud DRM0031 Dough Roller 30cm Single Pass

Sale

Mecnosud DRM0031 Dough Roller 30cm Single Pass

Vendor:
Mecnosud

Regular price $1,176.00 + GST

Regular price ~~$1,400.00 + GST~~ Sale price $1,176.00 + GST
Unit price per

Sale
Mecnosud DRM0030 Dough Roller 30cm

Sale

Mecnosud DRM0030 Dough Roller 30cm

Vendor:
Mecnosud

Regular price $1,596.00 + GST

Regular price ~~$1,900.00 + GST~~ Sale price $1,596.00 + GST
Unit price per

Sale
Mecnosud DDM0220T Dough Divider With Cutting Grids

Sale

Mecnosud DDM0220T Dough Divider With Cutting Grids

Vendor:
Mecnosud

Regular price $15,792.00 + GST

Regular price ~~$18,800.00 + GST~~ Sale price $15,792.00 + GST
Unit price per

Sale
Mecnosud DDM0220 Dough Divider

Sale

Mecnosud DDM0220 Dough Divider

Vendor:
Mecnosud

Regular price $12,432.00 + GST

Regular price ~~$14,800.00 + GST~~ Sale price $12,432.00 + GST
Unit price per

Sale
Mecnosud DAM0050 Double Arm Mixer

Sale

Mecnosud DAM0050 Double Arm Mixer

Vendor:
Mecnosud

Regular price $10,080.00 + GST

Regular price ~~$12,000.00 + GST~~ Sale price $10,080.00 + GST
Unit price per

Sale
Kisag SBK8220 Small Stick Blender 20cm Shaft

Sale

Kisag SBK8220 Small Stick Blender 20cm Shaft

Vendor:
Kisag

Regular price $378.00 + GST

Regular price ~~$450.00 + GST~~ Sale price $378.00 + GST
Unit price per

Sale
XGFG0002 Medium Fryer Basket

Sale

XGFG0002 Medium Fryer Basket

Vendor:
I.C.E

Regular price $42.00 + GST

Regular price ~~$50.00 + GST~~ Sale price $42.00 + GST
Unit price per

Sale
XGFG0001 Small Fryer Basket

Sale

XGFG0001 Small Fryer Basket

Vendor:
I.C.E

Regular price $33.60 + GST

Regular price ~~$40.00 + GST~~ Sale price $33.60 + GST
Unit price per

Sale
TRS2015 Stainless Steel 2 X 15 Tier GN Trolley

Sale

TRS2015 Stainless Steel 2 X 15 Tier GN Trolley

Vendor:
I.C.E

Regular price $504.00 + GST

Regular price ~~$600.00 + GST~~ Sale price $504.00 + GST
Unit price per

Sale
TRS1015 Stainless Steel Multi Use Trolley

Sale

TRS1015 Stainless Steel Multi Use Trolley

Vendor:
I.C.E

Regular price $403.20 + GST

Regular price ~~$480.00 + GST~~ Sale price $403.20 + GST
Unit price per

Sale
TRS0609 Platform Trolley

Sale

TRS0609 Platform Trolley

Vendor:
I.C.E

Regular price $252.00 + GST

Regular price ~~$300.00 + GST~~ Sale price $252.00 + GST
Unit price per

Sale
TRS0015 Stainless Steel 15 Tier GN Trolley

Sale

TRS0015 Stainless Steel 15 Tier GN Trolley

Vendor:
I.C.E

Regular price $336.00 + GST

Regular price ~~$400.00 + GST~~ Sale price $336.00 + GST
Unit price per

Sale
TRS0003 Stainless Steel 3 Tier Trolley

Sale

TRS0003 Stainless Steel 3 Tier Trolley

Vendor:
I.C.E

Regular price $201.60 + GST

Regular price ~~$240.00 + GST~~ Sale price $201.60 + GST
Unit price per

Sale
PTG9999 Pizza Tray Lid

Sale

PTG9999 Pizza Tray Lid

Vendor:
I.C.E

Regular price $21.50 + GST

Regular price ~~$24.00 + GST~~ Sale price $21.50 + GST
Unit price per

Sale
PTG1111 Pizza Tray Trolley

Sale

PTG1111 Pizza Tray Trolley

Vendor:
I.C.E

Regular price $160.00 + GST

Regular price ~~$180.00 + GST~~ Sale price $160.00 + GST
Unit price per

Sale

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