How long will it take for my order to arrive?

Delivery times to metropolitan areas in NSW, VIC, QLD, and SA typically range from 1 to 3 business days after the item has been shipped. For other states and areas outside metropolitan regions, delivery usually takes around 3 to 7 business days.

How long does it take for my order to be dispatched?

All Orders are usually dispatched within 1-2 business days if the ordered item is in stock. If one of the items which you have ordered is out of stock, we will notify you with an eta of when the item will be back in stock.

Yes, we do offer price matching. However, we only price match if our competitor has the item in stock and their website displays the correct Recommended Retail Price (RRP) alongside the discounted price. Please note, we reserve the right to decline price matching if the product is used or priced below our cost price.

Do you accept pick up?

We do accept pick-up if the item is in stock in the same state as the buyer, and if our supplier permits pick-up from their warehouse. Please email us the product model number along with your location, and we will confirm the availability of pick-up in your state.

How do I put in a warranty request?

You can reach us either by email or phone, and we will be happy to assist you in initiating a service or warranty request with our supplier. Alternatively, warranty details are typically found in the user manual of the purchased item.

What payment options do you take?

We accept VISA, Mastercard, Bank deposit, American Express, Paypal and SilverChef (Equipment finance). A surcharge of 1.8% is applicable to all card payments.

What time will my delivery arrive?

Unfortunately we cannot give an exact time for deliveries. All deliveries will be usually done within standard business hours (9am-5pm) Monday – Friday.

When do I pay for my order?

Once you have placed your order online, we will contact you within 24 hours to confirm stock availability and a shipping price. Once you have accepted the quote, we will send you an invoice with all our payment options. SilverChef Rent-Try-Buy orders are processed through SilverChef and requires a bond payment to SilverChef and rental documents signed before we can dispatch the order.

What will void my warranty?

Warranty typically becomes void under conditions such as misuse, irregular cleaning, operation in an incorrect environment as specified in the user manual, or if the item has been modified or damaged while in your possession. We advise reviewing the user manual accompanying the item for a comprehensive understanding of all warranty terms and conditions.

Products

PTG0133 Perforated Pizza Tray

Sale

PTG0133 Perforated Pizza Tray

Vendor:
I.C.E

Regular price $35.50 + GST

Regular price ~~$40.00 + GST~~ Sale price $35.50 + GST
Unit price per

Sale
Saro HLS3250 Clyde Heat Lamp

Sale

Saro HLS3250 Clyde Heat Lamp

Vendor:
Saro

Regular price $504.00 + GST

Regular price ~~$600.00 + GST~~ Sale price $504.00 + GST
Unit price per

Sale
Saro HLS2250 Bonnie Heat Lamp

Sale

Saro HLS2250 Bonnie Heat Lamp

Vendor:
Saro

Regular price $504.00 + GST

Regular price ~~$600.00 + GST~~ Sale price $504.00 + GST
Unit price per

Sale
Saro HLS1250 Henry Heat Lamp

Sale

Saro HLS1250 Henry Heat Lamp

Vendor:
Saro

Regular price $403.20 + GST

Regular price ~~$480.00 + GST~~ Sale price $403.20 + GST
Unit price per

Sale
HLP0003 Space Grey Premium Heat Lamp

Sale

HLP0003 Space Grey Premium Heat Lamp

Vendor:
I.C.E

Regular price $235.20 + GST

Regular price ~~$280.00 + GST~~ Sale price $235.20 + GST
Unit price per

Sale
HLP0002 Copper Premium Heat Lamp

Sale

HLP0002 Copper Premium Heat Lamp

Vendor:
I.C.E

Regular price $235.20 + GST

Regular price ~~$280.00 + GST~~ Sale price $235.20 + GST
Unit price per

Sale
HLP0001 Chrome Premium Heat Lamp

Sale

HLP0001 Chrome Premium Heat Lamp

Vendor:
I.C.E

Regular price $235.20 + GST

Regular price ~~$280.00 + GST~~ Sale price $235.20 + GST
Unit price per

Sale
HLK0001 Rannio Economy Heat Lamp

Sale

HLK0001 Rannio Economy Heat Lamp

Vendor:
I.C.E

Regular price $168.00 + GST

Regular price ~~$200.00 + GST~~ Sale price $168.00 + GST
Unit price per

Sale
HLD0002W Heat Lamp Matte White Mars

Sale

HLD0002W Heat Lamp Matte White Mars

Vendor:
I.C.E

Regular price $252.00 + GST

Regular price ~~$300.00 + GST~~ Sale price $252.00 + GST
Unit price per

Sale
HLD0002S Heat Lamp Silver Mars

Sale

HLD0002S Heat Lamp Silver Mars

Vendor:
I.C.E

Regular price $252.00 + GST

Regular price ~~$300.00 + GST~~ Sale price $252.00 + GST
Unit price per

Sale
HLD0002C Heat Lamp Copper Mars

Sale

HLD0002C Heat Lamp Copper Mars

Vendor:
I.C.E

Regular price $252.00 + GST

Regular price ~~$300.00 + GST~~ Sale price $252.00 + GST
Unit price per

Sale
HLD0002B Heat Lamp Matte Black Mars

Sale

HLD0002B Heat Lamp Matte Black Mars

Vendor:
I.C.E

Regular price $252.00 + GST

Regular price ~~$300.00 + GST~~ Sale price $252.00 + GST
Unit price per

Sale
HLD0001W Heat Lamp Matte White Venus

Sale

HLD0001W Heat Lamp Matte White Venus

Vendor:
I.C.E

Regular price $252.00 + GST

Regular price ~~$300.00 + GST~~ Sale price $252.00 + GST
Unit price per

Sale
HLD0001S Heat Lamp Silver Venus

Sale

HLD0001S Heat Lamp Silver Venus

Vendor:
I.C.E

Regular price $252.00 + GST

Regular price ~~$300.00 + GST~~ Sale price $252.00 + GST
Unit price per

Sale
HLD0001C Heat Lamp Copper Venus

Sale

HLD0001C Heat Lamp Copper Venus

Vendor:
I.C.E

Regular price $252.00 + GST

Regular price ~~$300.00 + GST~~ Sale price $252.00 + GST
Unit price per

Sale
HLD0001B Heat Lamp Matte Black Venus

Sale

HLD0001B Heat Lamp Matte Black Venus

Vendor:
I.C.E

Regular price $252.00 + GST

Regular price ~~$300.00 + GST~~ Sale price $252.00 + GST
Unit price per

Sale
Inomak DCI0004 4 Drawer Cabinet

Sale

Inomak DCI0004 4 Drawer Cabinet

Vendor:
Inomak

Regular price $1,344.00 + GST

Regular price ~~$1,600.00 + GST~~ Sale price $1,344.00 + GST
Unit price per

Sale
Anvil COR0005 Stand For Oven COA1005

Sale

Anvil COR0005 Stand For Oven COA1005

Vendor:
Anvil

Regular price $369.60 + GST

Regular price ~~$440.00 + GST~~ Sale price $369.60 + GST
Unit price per

Sale
Anvil COR0001 Stand For Oven

Sale

Anvil COR0001 Stand For Oven

Vendor:
Anvil

Regular price $336.00 + GST

Regular price ~~$400.00 + GST~~ Sale price $336.00 + GST
Unit price per

Sale
BDK0330 Bun Divider/Rounder

Sale

BDK0330 Bun Divider/Rounder

Vendor:
I.C.E

Regular price $11,760.00 + GST

Regular price ~~$14,000.00 + GST~~ Sale price $11,760.00 + GST
Unit price per

Sale
Hamilton Beach BBN2255 Rio Bar Blender

Sale

Hamilton Beach BBN2255 Rio Bar Blender

Vendor:
Hamilton Beach

Regular price $504.00 + GST

Regular price ~~$600.00 + GST~~ Sale price $504.00 + GST
Unit price per

Sale
Hamilton Beach CPM0800 Planetary Mixer 8L

Sale

Hamilton Beach CPM0800 Planetary Mixer 8L

Vendor:
Hamilton Beach

Regular price $1,377.60 + GST

Regular price ~~$1,640.00 + GST~~ Sale price $1,377.60 + GST
Unit price per

Sale
Hamilton Beach HMD0200 Single Milkshake Mixer

Sale

Hamilton Beach HMD0200 Single Milkshake Mixer

Vendor:
Hamilton Beach

Regular price $554.40 + GST

Regular price ~~$660.00 + GST~~ Sale price $554.40 + GST
Unit price per

Sale
Hamilton Beach BBS0850 Summit Blender

Sale

Hamilton Beach BBS0850 Summit Blender

Vendor:
Hamilton Beach

Regular price $2,520.00 + GST

Regular price ~~$3,000.00 + GST~~ Sale price $2,520.00 + GST
Unit price per

Sale

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