How long will it take for my order to arrive?

Delivery times to metropolitan areas in NSW, VIC, QLD, and SA typically range from 1 to 3 business days after the item has been shipped. For other states and areas outside metropolitan regions, delivery usually takes around 3 to 7 business days.

How long does it take for my order to be dispatched?

All Orders are usually dispatched within 1-2 business days if the ordered item is in stock. If one of the items which you have ordered is out of stock, we will notify you with an eta of when the item will be back in stock.

Yes, we do offer price matching. However, we only price match if our competitor has the item in stock and their website displays the correct Recommended Retail Price (RRP) alongside the discounted price. Please note, we reserve the right to decline price matching if the product is used or priced below our cost price.

Do you accept pick up?

We do accept pick-up if the item is in stock in the same state as the buyer, and if our supplier permits pick-up from their warehouse. Please email us the product model number along with your location, and we will confirm the availability of pick-up in your state.

How do I put in a warranty request?

You can reach us either by email or phone, and we will be happy to assist you in initiating a service or warranty request with our supplier. Alternatively, warranty details are typically found in the user manual of the purchased item.

What payment options do you take?

We accept VISA, Mastercard, Bank deposit, American Express, Paypal and SilverChef (Equipment finance). A surcharge of 1.8% is applicable to all card payments.

What time will my delivery arrive?

Unfortunately we cannot give an exact time for deliveries. All deliveries will be usually done within standard business hours (9am-5pm) Monday – Friday.

When do I pay for my order?

Once you have placed your order online, we will contact you within 24 hours to confirm stock availability and a shipping price. Once you have accepted the quote, we will send you an invoice with all our payment options. SilverChef Rent-Try-Buy orders are processed through SilverChef and requires a bond payment to SilverChef and rental documents signed before we can dispatch the order.

What will void my warranty?

Warranty typically becomes void under conditions such as misuse, irregular cleaning, operation in an incorrect environment as specified in the user manual, or if the item has been modified or damaged while in your possession. We advise reviewing the user manual accompanying the item for a comprehensive understanding of all warranty terms and conditions.

Products

Anvil PMA1020 20 Quart Planetary Mixer

Sale

Anvil PMA1020 20 Quart Planetary Mixer

Vendor:
Anvil

Regular price $3,528.00 + GST

Regular price ~~$4,200.00 + GST~~ Sale price $3,528.00 + GST
Unit price per

Sale
Anvil PMA1010 10 Quart Planetary Mixer

Sale

Anvil PMA1010 10 Quart Planetary Mixer

Vendor:
Anvil

Regular price $1,680.00 + GST

Regular price ~~$2,000.00 + GST~~ Sale price $1,680.00 + GST
Unit price per

Sale
Anvil MWA1800 Heavy Duty Microwave 1800W

Sale

Anvil MWA1800 Heavy Duty Microwave 1800W

Vendor:
Anvil

Regular price $1,512.00 + GST

Regular price ~~$1,800.00 + GST~~ Sale price $1,512.00 + GST
Unit price per

Sale
Anvil MWA1400 Microwave 1400W

Sale

Anvil MWA1400 Microwave 1400W

Vendor:
Anvil

Regular price $1,041.60 + GST

Regular price ~~$1,240.00 + GST~~ Sale price $1,041.60 + GST
Unit price per

Sale
Vitras PSC7330 Portion Scale

Sale

Vitras PSC7330 Portion Scale

Vendor:
Vitras

Regular price $252.00 + GST

Regular price ~~$300.00 + GST~~ Sale price $252.00 + GST
Unit price per

Sale
Vitras SVK0320 Sous Vide Cooker 8L

Sale

Vitras SVK0320 Sous Vide Cooker 8L

Vendor:
Vitras

Regular price $268.80 + GST

Regular price ~~$320.00 + GST~~ Sale price $268.80 + GST
Unit price per

Sale
Tre Spade TSE1004 Tomato Squeezer Attachment

Sale

Tre Spade TSE1004 Tomato Squeezer Attachment

Vendor:
Tre Spade

Regular price $235.20 + GST

Regular price ~~$280.00 + GST~~ Sale price $235.20 + GST
Unit price per

Sale
Tre Spade TSE0004 Electric Tomato Squeezer

Sale

Tre Spade TSE0004 Electric Tomato Squeezer

Vendor:
Tre Spade

Regular price $504.00 + GST

Regular price ~~$600.00 + GST~~ Sale price $504.00 + GST
Unit price per

Sale
Tre Spade SFT0008 Sausage Filler 7L

Sale

Tre Spade SFT0008 Sausage Filler 7L

Vendor:
Tre Spade

Regular price $403.20 + GST

Regular price ~~$480.00 + GST~~ Sale price $403.20 + GST
Unit price per

Sale
Tre Spade SFT0005 Sausage Filler 5L

Sale

Tre Spade SFT0005 Sausage Filler 5L

Vendor:
Tre Spade

Regular price $361.20 + GST

Regular price ~~$430.00 + GST~~ Sale price $361.20 + GST
Unit price per

Sale
Tre Spade MNS0022 Meat Mincer Size 22

Sale

Tre Spade MNS0022 Meat Mincer Size 22

Vendor:
Tre Spade

Regular price $831.60 + GST

Regular price ~~$990.00 + GST~~ Sale price $831.60 + GST
Unit price per

Sale
Tre Spade MNS0008 Meat Mincer 8

Sale

Tre Spade MNS0008 Meat Mincer 8

Vendor:
Tre Spade

Regular price $504.00 + GST

Regular price ~~$600.00 + GST~~ Sale price $504.00 + GST
Unit price per

Sale
Tre Spade DCT2002 Atacama Pro Deluxe Dehydrator

Sale

Tre Spade DCT2002 Atacama Pro Deluxe Dehydrator

Vendor:
Tre Spade

Regular price $588.00 + GST

Regular price ~~$700.00 + GST~~ Sale price $588.00 + GST
Unit price per

Sale
Tre Spade DCT1001 Atacama Cube Dehydrator

Sale

Tre Spade DCT1001 Atacama Cube Dehydrator

Vendor:
Tre Spade

Regular price $302.40 + GST

Regular price ~~$360.00 + GST~~ Sale price $302.40 + GST
Unit price per

Sale
Technocrio CIT0001 Counter Top Ingredient Fridge

Sale

Technocrio CIT0001 Counter Top Ingredient Fridge

Vendor:
Technocrio

Regular price $1,680.00 + GST

Regular price ~~$2,000.00 + GST~~ Sale price $1,680.00 + GST
Unit price per

Sale
Technocrio CFT0004 Countertop Ice Cream Freezer

Sale

Technocrio CFT0004 Countertop Ice Cream Freezer

Vendor:
Technocrio

Regular price $3,192.00 + GST

Regular price ~~$3,800.00 + GST~~ Sale price $3,192.00 + GST
Unit price per

Sale
Technocrio CFT0002 Ice Cream Freezer Piccolo

Sale

Technocrio CFT0002 Ice Cream Freezer Piccolo

Vendor:
Technocrio

Regular price $2,587.20 + GST

Regular price ~~$3,080.00 + GST~~ Sale price $2,587.20 + GST
Unit price per

Sale
Status VPS0001 Vacuum Pump with Charger

Sale

Status VPS0001 Vacuum Pump with Charger

Vendor:
Status

Regular price $220.00 + GST

Regular price ~~$260.00 + GST~~ Sale price $220.00 + GST
Unit price per

Sale
Status VLS Gastronorm Lid System VLS0100

Sale

Status VLS Gastronorm Lid System VLS0100

Vendor:
Status

Regular price $100.00 + GST

Regular price ~~$110.00 + GST~~ Sale price $100.00 + GST
Unit price per

Sale
Status VLS Gastronorm Lid System VLS0050

Sale

Status VLS Gastronorm Lid System VLS0050

Vendor:
Status

Regular price $55.00 + GST

Regular price ~~$60.00 + GST~~ Sale price $55.00 + GST
Unit price per

Sale
Status VLS Gastronorm Lid System VLS0033

Sale

Status VLS Gastronorm Lid System VLS0033

Vendor:
Status

Regular price $46.00 + GST

Regular price ~~$50.00 + GST~~ Sale price $46.00 + GST
Unit price per

Sale
Status VLS Gastronorm Lid System VLS0025

Sale

Status VLS Gastronorm Lid System VLS0025

Vendor:
Status

Regular price $39.00 + GST

Regular price ~~$42.00 + GST~~ Sale price $39.00 + GST
Unit price per

Sale
Status VLS Gastronorm Lid System VLS0016

Sale

Status VLS Gastronorm Lid System VLS0016

Vendor:
Status

Regular price $32.00 + GST

Regular price ~~$35.00 + GST~~ Sale price $32.00 + GST
Unit price per

Sale
Status VLS Gastronorm Lid System VLS0011

Sale

Status VLS Gastronorm Lid System VLS0011

Vendor:
Status

Regular price $26.00 + GST

Regular price ~~$28.00 + GST~~ Sale price $26.00 + GST
Unit price per

Sale

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