How long will it take for my order to arrive?

Delivery times to metropolitan areas in NSW, VIC, QLD, and SA typically range from 1 to 3 business days after the item has been shipped. For other states and areas outside metropolitan regions, delivery usually takes around 3 to 7 business days.

How long does it take for my order to be dispatched?

All Orders are usually dispatched within 1-2 business days if the ordered item is in stock. If one of the items which you have ordered is out of stock, we will notify you with an eta of when the item will be back in stock.

Yes, we do offer price matching. However, we only price match if our competitor has the item in stock and their website displays the correct Recommended Retail Price (RRP) alongside the discounted price. Please note, we reserve the right to decline price matching if the product is used or priced below our cost price.

Do you accept pick up?

We do accept pick-up if the item is in stock in the same state as the buyer, and if our supplier permits pick-up from their warehouse. Please email us the product model number along with your location, and we will confirm the availability of pick-up in your state.

How do I put in a warranty request?

You can reach us either by email or phone, and we will be happy to assist you in initiating a service or warranty request with our supplier. Alternatively, warranty details are typically found in the user manual of the purchased item.

What payment options do you take?

We accept VISA, Mastercard, Bank deposit, American Express, Paypal and SilverChef (Equipment finance). A surcharge of 1.8% is applicable to all card payments.

What time will my delivery arrive?

Unfortunately we cannot give an exact time for deliveries. All deliveries will be usually done within standard business hours (9am-5pm) Monday – Friday.

When do I pay for my order?

Once you have placed your order online, we will contact you within 24 hours to confirm stock availability and a shipping price. Once you have accepted the quote, we will send you an invoice with all our payment options. SilverChef Rent-Try-Buy orders are processed through SilverChef and requires a bond payment to SilverChef and rental documents signed before we can dispatch the order.

What will void my warranty?

Warranty typically becomes void under conditions such as misuse, irregular cleaning, operation in an incorrect environment as specified in the user manual, or if the item has been modified or damaged while in your possession. We advise reviewing the user manual accompanying the item for a comprehensive understanding of all warranty terms and conditions.

Shop Luus and More at Stellar Catering Equipment

Luus SCM-120 1200mm Gas Steam Cabinet

Sale

Luus SCM-120 1200mm Gas Steam Cabinet

Vendor:
Luus

Regular price $11,700.00 + GST

Regular price ~~$15,600.00 + GST~~ Sale price $11,700.00 + GST
Unit price per

Sale
Luus SCM-90 900mm Steamer Cabinet

Sale

Luus SCM-90 900mm Steamer Cabinet

Vendor:
Luus

Regular price $10,050.00 + GST

Regular price ~~$13,400.00 + GST~~ Sale price $10,050.00 + GST
Unit price per

Sale
Luus SCM-60 600mm Wide Steam Cabinet

Sale

Luus SCM-60 600mm Wide Steam Cabinet

Vendor:
Luus

Regular price $9,450.00 + GST

Regular price ~~$12,600.00 + GST~~ Sale price $9,450.00 + GST
Unit price per

Sale
Luus DRO-810 Gas Single Roaster Duck Oven

Sale

Luus DRO-810 Gas Single Roaster Duck Oven

Vendor:
Luus

Regular price $5,100.00 + GST

Regular price ~~$6,800.00 + GST~~ Sale price $5,100.00 + GST
Unit price per

Sale
LUUS PC-609 Basket Gas Pasta Cooker

Sale

LUUS PC-609 Basket Gas Pasta Cooker

Vendor:
Luus

Regular price $5,887.00 + GST

Regular price ~~$7,850.00 + GST~~ Sale price $5,887.00 + GST
Unit price per

Sale
LUUS PC-45 6 Basket Gas Pasta Cooker

Sale

LUUS PC-45 6 Basket Gas Pasta Cooker

Vendor:
Luus

Regular price $4,537.00 + GST

Regular price ~~$6,050.00 + GST~~ Sale price $4,537.00 + GST
Unit price per

Sale
LUUS FSV-60 600mm 3 Basket Split Pan Gas Fryer

Sale

LUUS FSV-60 600mm 3 Basket Split Pan Gas Fryer

Vendor:
Luus

Regular price $7,650.00 + GST

Regular price ~~$10,200.00 + GST~~ Sale price $7,650.00 + GST
Unit price per

Sale
LUUS FSV-45 450mm 2 Basket Split Pan Gas Fryer

Sale

LUUS FSV-45 450mm 2 Basket Split Pan Gas Fryer

Vendor:
Luus

Regular price $5,775.00 + GST

Regular price ~~$7,700.00 + GST~~ Sale price $5,775.00 + GST
Unit price per

Sale
Luus FV-60 V-Pan 3 Basket Gas Fryer

Sale

Luus FV-60 V-Pan 3 Basket Gas Fryer

Vendor:
Luus

Regular price $5,832.00 + GST

Regular price ~~$7,776.00 + GST~~ Sale price $5,832.00 + GST
Unit price per

Sale
Luus FV-45 V-Pan 2 Basket Gas Fryer

Sale

Luus FV-45 V-Pan 2 Basket Gas Fryer

Vendor:
Luus

Regular price $4,200.00 + GST

Regular price ~~$5,600.00 + GST~~ Sale price $4,200.00 + GST
Unit price per

Sale
Luus CS-3C-B Benchtop 300mm Chargrill

Sale

Luus CS-3C-B Benchtop 300mm Chargrill

Vendor:
Luus

Regular price $3,159.00 + GST

Regular price ~~$4,212.00 + GST~~ Sale price $3,159.00 + GST
Unit price per

Sale
Luus CS-3P-B Benchtop 300mm Gas Griddle

Sale

Luus CS-3P-B Benchtop 300mm Gas Griddle

Vendor:
Luus

Regular price $3,159.00 + GST

Regular price ~~$4,212.00 + GST~~ Sale price $3,159.00 + GST
Unit price per

Sale
LUUS CS-2B-B Benchtop 2 Burner Cooktop 300mm

Sale

LUUS CS-2B-B Benchtop 2 Burner Cooktop 300mm

Vendor:
Luus

Regular price $3,159.00 + GST

Regular price ~~$4,212.00 + GST~~ Sale price $3,159.00 + GST
Unit price per

Sale
Luus SM-90 900mm 3 Burner Gas Salamander

Sale

Luus SM-90 900mm 3 Burner Gas Salamander

Vendor:
Luus

Regular price $3,112.00 + GST

Regular price ~~$4,150.00 + GST~~ Sale price $3,112.00 + GST
Unit price per

Sale
LUUS SM-60 – 600mm Gas 2 Burner Salamander

Sale

LUUS SM-60 – 600mm Gas 2 Burner Salamander

Vendor:
Luus

Regular price $2,700.00 + GST

Regular price ~~$3,600.00 + GST~~ Sale price $2,700.00 + GST
Unit price per

Sale
Luus GTS-9 900mm Gas Griddle Toaster

Sale

Luus GTS-9 900mm Gas Griddle Toaster

Vendor:
Luus

Regular price $5,437.00 + GST

Regular price ~~$7,250.00 + GST~~ Sale price $5,437.00 + GST
Unit price per

Sale
Luus GTS-6 600mm Gas Griddle Toaster

Sale

Luus GTS-6 600mm Gas Griddle Toaster

Vendor:
Luus

Regular price $4,612.00 + GST

Regular price ~~$6,150.00 + GST~~ Sale price $4,612.00 + GST
Unit price per

Sale
LUUS CS-12C 1200mm Gas Chargrill on Stand

Sale

LUUS CS-12C 1200mm Gas Chargrill on Stand

Vendor:
Luus

Regular price $6,225.00 + GST

Regular price ~~$8,300.00 + GST~~ Sale price $6,225.00 + GST
Unit price per

Sale
Luus CS-9C 900mm Gas Chargrill with Stand

Sale

Luus CS-9C 900mm Gas Chargrill with Stand

Vendor:
Luus

Regular price $5,325.00 + GST

Regular price ~~$7,100.00 + GST~~ Sale price $5,325.00 + GST
Unit price per

Sale
Luus CS-6C 600mm Gas Chargrill on Stand

Sale

Luus CS-6C 600mm Gas Chargrill on Stand

Vendor:
Luus

Regular price $4,237.00 + GST

Regular price ~~$5,650.00 + GST~~ Sale price $4,237.00 + GST
Unit price per

Sale
Luus CS-3C 300mm Wide Chargrill On Stand

Sale

Luus CS-3C 300mm Wide Chargrill On Stand

Vendor:
Luus

Regular price $3,150.00 + GST

Regular price ~~$4,200.00 + GST~~ Sale price $3,150.00 + GST
Unit price per

Sale
Luus CS-6P6C 600mm Griddle & 600mm Chargrill with Stand

Sale

Luus CS-6P6C 600mm Griddle & 600mm Chargrill with Stand

Vendor:
Luus

Regular price $5,775.00 + GST

Regular price ~~$7,700.00 + GST~~ Sale price $5,775.00 + GST
Unit price per

Sale
Luus CS-9P3C 900mm Griddle & 300mm Chargrill with Stand

Sale

Luus CS-9P3C 900mm Griddle & 300mm Chargrill with Stand

Vendor:
Luus

Regular price $5,775.00 + GST

Regular price ~~$7,700.00 + GST~~ Sale price $5,775.00 + GST
Unit price per

Sale
Luus CS-12P 1200mm Gas Griddle on Stand

Sale

Luus CS-12P 1200mm Gas Griddle on Stand

Vendor:
Luus

Regular price $5,625.00 + GST

Regular price ~~$7,500.00 + GST~~ Sale price $5,625.00 + GST
Unit price per

Sale

Collection: Luus

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